1. Eligibility
Our products are available only to licensed dental professionals or representatives of licensed dental clinics or institutions operating within Singapore. By placing an order, you confirm that you are authorised to purchase and use professional dental products in accordance with Singapore law.
2. Licensing Verification
We may request verification of your dental license or clinic registration before or after your order. Dentimat Dental Products (S) Pte Ltd reserves the right to cancel or refuse any order if verification is not provided or does not meet regulatory requirements.
3. Account Registration
- – You may need to create an account to purchase from our website.
- – You are responsible for maintaining the confidentiality of your login credentials.
- – You agree to provide accurate, current, and complete information.
- – We reserve the right to suspend or terminate any account for violations of these Terms or suspected misuse.
4. Product Use
All products are intended strictly for professional dental use.
You agree not to use, distribute, or resell the products for personal, non-professional, or consumer use. Misuse may result in health risks, and Dentimat Dental Products (S) Pte Ltd assumes no liability for such misuse.
5. Wholesale and Bulk Orders
- – We accept bulk and wholesale orders from licensed clinics and institutions.
- – Volume discounts, delivery schedules, and payment terms may vary.
- – Licensing verification may be required for large or recurring orders.
- – Contact us at sales@dentimat.com.sg for bulk inquiries.
6. Ordering and Payment
- – Orders are confirmed only after full payment.
- – All prices are listed in Singapore Dollars (SGD) and may be subject to change.
- – Accepted payment methods: PayNow, PayPal , Bank Transfer.
- – We reserve the right to cancel any order at our discretion.
7. Delivery
- – We deliver within Singapore only.
- – Delivery charges and estimated timeframes will be stated at checkout.
- – Risk of loss passes to you upon delivery.
- – Inspect goods upon delivery and report any issues within 48 hours.
8. Returns and Refunds
- – Returns are accepted only for:
- Incorrect items delivered
- Defective or damaged items
- – Claims must be submitted within 7 days of receipt.
- – Returned items must be unused, in original packaging, with proof of purchase.
- – No returns or refunds will be accepted for change of mind or improper handling/storage.
- – Refunds (if approved) will be issued to the original payment method within 14 business days.
9. Warranty Policy
- – Certain products may carry a manufacturer’s warranty, stated in the product listing.
- – Warranty claims are valid only for manufacturing defects.
- – Any improper use or unauthorized modifications will void the warranty.
- – For warranty claims, please contact us at sales@dentimat.com.sg.
10. Product Descriptions and Accuracy
We strive for accuracy in product listings. However, specifications, images, or packaging may differ slightly from the actual product. It is your responsibility to confirm product suitability before purchase.
11. Intellectual Property
All website content (text, images, product names, trademarks) is the property of Dentimat Dental Products (S) Pte Ltd or its licensors. Reproduction or unauthorized use is strictly prohibited.
12. Privacy Policy
We collect, use, and protect your data in accordance with the Personal Data Protection Act (PDPA) of Singapore. For more details, refer to our Privacy Policy.
13. Limitation of Liability
- – We are not liable for any indirect, incidental, or consequential damages.
- – Our liability is limited to the purchase price of the product giving rise to the claim.
14. Governing Law
These Terms are governed by the laws of the Republic of Singapore. Any disputes shall be submitted to the exclusive jurisdiction of the Singapore courts.
15. Amendments
Contact Information
Dentimat Dental Products (S) Pte Ltd
📧 Email: sales@dentimat.com.sg
🏢 Address: 8 Kaki Bukit Road 2, Ruby Warehouse Complex #03-25A, Singapore 417841
🌐 Website: www.dentimat.com.sg